Since 2009, we are dedicated to provide our partners with an efficient process for their supply chain.

Our key words : Quality of service, Information feed-back, Flexibility and Proximity.

A fully
controlled and secured environment

Our hub is ideally located and easily accessible at Brussels Airport Cargo . It extends over 2500 m², and is equipped with a sorting system and 15 loading/unloading docks. We benefit from dedicated airport security services.

A rapid and efficient
sorting process

Each parcel entering the hub is scanned , sorted and routed. Particular attention is given to fragile goods (flowers, IT equipment, liquid…)

We take into account your requirements all along the sorting & routing process.

A delivery
with real-time tracking

This phase is capital. As the last player in your logistic chain, we represent your company and your image vs the consignee.

Our delivery personnel is equipped with PDA’s enabling real-time information feed-back.


Our added values

We are a small business on a human scale. Thus the absence of unending and complex processes particular to large structures enables us to be very flexible, and reactive to your requests.

We deliver saturdays and feastdays

With focus on customers satisfaction, we are forerunner for Saturday and Feastday delivery.

A privileged relationship

We dedicate and personalize a customer-service to each of our customers. With The Swap Group® you will not be just a number.

An up-to-date IT system

Our IT system is designed to be easily adapted to your existing IT architecture. The aim is to remove from the customer the burden for IT expensive modification and/or development.


& figures

600,000 parcels delivered per year

We manage our steady growth and seasonal peaks throughout close activities-monitoring with our partners.

2,500 m² of the central hub

permit flexibility and speed for the treatment of inbound parcels.

7 regional depots

7 regional depots enable full coverage of Belgium and Luxemburg in timely manner.

700 drop-off points

700 drop-off points offer enhanced service-comfort to consignees.

99.99 % on-time deliveries

We are proud to achieve a success rate of 4% higher than the average competitor.


full tracking

Track my parcel

Our delivery personnel is equipped with PDA’s loaded with an in-house developed tracking software. The system undergoes continuous evolution capable to incorporate new functionalities to respond to your needs.

Tracking informations are dispatched to our server on real-time mode. Consignees can access these informations at any moment of the process.

Our services

And their options

We offer tailored services that can satisfy your most specific needs.

We offer Standard Logistic services -delivery 18h- and as strong points:

  • Premium Saturday : delivery Saturday and Feastday
  • Premium SWAP : delivery and pickup
  • Premium 10 : delivery before 10h (solely in main cities)
  • Premium 13 : delivery before 13h
  • International : worldwide delivery in partnership with Chronopost®

Contact us

The Swap Group®

Questions about our company or our services ? Please contact us:


Kon. Astridlaan 720, 1931 Machelen


+32 (0)2 720 20 20



| |